Terms & Conditions

Delivery terms

For details on our delivery & returns policy & terms please visit the Delivery & Returns page on the Pure Heart Boutique website.

Gift voucher terms

When placing an order for a Gift Voucher please note that this is an E- Voucher and will be automatically emailed to the email address provided. The Voucher can be used in store and online. Each voucher purchased has an Expiry Date of 12 months.

Discount code terms

Please note that discount codes can only be applied once to any order and cannot be used in conjunction with any other promotions. Once applied the discount code cannot be used again. Discount codes cannot be added or refunded after the purchase has taken place. If an item is returned from an order that had a discount code applied, the value of the code used will be deducted from any refund. Unfortunately, codes that have been redeemed cannot be reissued in the event of a return.

If you are a new customer, you will be given the chance to enter your email address & sign up to our newsletter. You will receive an email requesting for you to confirm your subscription, once you have done this you will receive a further email with a 10% OFF your first order code. You must wait for this email before placing your first order to use your discount.

Please note the NEW Customer Discount code is valid ONLY for first time, new customers & can be used once, & on the first order.

 Discount codes cannot be used on Sale Items.
We cannot refund the discount once an order has been placed and the code cannot be used on future orders.

The discount code will apply 10% discount across your whole order, excluding the shipping costs. Promotion is subject to change and we reserve the right to withdraw the promotion at any time.